Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
To place an order, simply select the business plan you want, proceed to the checkout, and follow the instructions to complete your purchase.
We accept payments through Mpesa STK Push, Send To Mpesa Number, Lipa Na Mpesa Till Number, Pesapal, and Flutterwave.
You will receive your business plan as a soft copy via email and WhatsApp immediately after your payment is confirmed.
Orders are processed instantly, and you should receive your business plan within a few minutes of completing the purchase.
Unfortunately, we cannot make changes to orders once they have been placed.
Please double-check your order before completing the purchase
Currently,
we provide business plans for customers in Kenya. We do not offer international shipping.
If you haven’t received your business plan within a reasonable time, please contact our customer support for assistance.
We do not provide order tracking, as digital products are delivered instantly.
You will receive an email and WhatsApp confirmation upon purchase.
If you need to swap an item
Returns and Exchanges
Due to the nature of digital products, we do not accept returns or offer refunds for business plans.
Unfortunately,
we do not offer exchanges for business plans. Please choose your plan carefully before purchasing.
If you receive a damaged or incomplete business plan, please contact our customer support, and we will promptly address the issue.
We do not provide refunds for business plan purchases. We recommend carefully reviewing the plan details before buying.
We do not offer cancellations and refunds for digital product orders once they have been processed.
We do not offer refunds for incorrect orders. Please ensure you select the desired business plan before purchase.
We do not provide post-purchase revisions. Please review the plan details before buying.
If you experience technical issues,
please contact our customer support, and we will assist you in resolving the problem.